Website Frequently Asked Questions

At Design Box Media we have built over 600 websites along with managing a huge amount of marketing campaigns, in that time we have gained a vast amount of experience and knowledge. We have crafted this FAQ page to answer many of the frequently asked questions we were asked along the way.

I’m new to this whole website thing, how does it work?

No Problem, that’s why we are here. We keep you in the loop throughout every stage of the process to make sure we are meeting your goals and expectations.

We have a full proof and transparent process which has been perfected and proven over the years. You can learn about our complete website process here: Our Website Process 

How much does a website cost?

The cost of a website can vary depending on numerous factors such as functionality, web pages, design etc. just like the cost of a car may vary.

Our website projects generally start in the £1,000 range for a basic business website and can range upward depending on your unique needs.

How long does it take to design and build a website?

The time it takes to produce a website can depend on the size, complexity and how long it takes you to provide us with the details we will need to build your website.

A basic website typically takes around 4 weeks from beginning to end.

Do you do eCommerce/Online Store websites?

We sure do and we love doing them! For more information on our e-commerce websites please go here: eCommerce websites.

Will my website work on mobile devices?

Yes it will. All the websites we design work on all devices. Depending on your requirements we can design and develop your site using responsive design so that the site is optimised for mobile devices which also helps for better mobile search rankings in Google. When building your site we test it on 16 common modern day devices to ensure it works as intended.

What is a Content Management System?

A Content Management System is a tool that allows you to update the content on your pages of your website yourself, without the need for any technical skills. A CMS will allow you to edit and add pages, images, products or blog articles to your website. No additional software is required – all you need is a web browser and an internet connection.

Do you do WordPress websites?

Yes, we do. We primarily build all of our websites on WordPress but everything we build is built for purpose. At times WordPress might not be the best option but we will define the right platform for your business when we have a meeting to go through your project brief. This will help us to identify what platform will be best for you to reach your goals and expectations.

Do you provide training?

Yes we provide all our clients with training on their website. We even provide online training videos which cover all of the basics you will need to know in order to get around and update your website as you please.

What is Search Engine Optimisation (SEO)?

Search Engine Optimisation is all about getting your website higher up in the search results on search engines such as Google. The higher up the results you are the more traffic (and customers) you’re likely to get.

There are many aspects that go into achieving good SEO, and one of the most important is the copy (words) on your website. Focus on well written, keyword rich and appropriate content is the key along with a well-built SEO friendly website.

Are your websites SEO friendly?

They certainly are, we set up every website to ensure you have the best possible chance appearing as high up in the search results as possible. We provide this to give you a strong foundation for any further SEO marketing and so that you get the best return on your investment. This includes: Submitting your site to Google and other search engines so they are aware of your new site, or changes from your previous website (if you already have one), we set up Google Analytics so you can see all of your website traffic and progress, We optimise your website speed to ensure your website loads as fast as possible (we target for 1.5 seconds or less per page which helps for SEO and user experience), we set up every page with a title and description which will appear in search results and much much more.

Can you help me with Social Media and Email Marketing?

We sure can. As part of your project, we can include social media and email marketing services on an ongoing monthly service.

Do you write the content for my site?

We certainly can, we do not directly produce the content in-house but we work closely with professional content writers who specialise in all different areas of expertise. This helps us to work together closely and produce mouth-watering content that matches your industry and goals so we have your target market eating from the palm of your hands.

Can you design my logo?

We certainly can, a logo and branding are extremely important for your website. It helps us to define a strong but eye-catching design that will leave a lasting impression.

Do I need my own domain name and web hosting?

Yes, we set this up for you. If you prefer to purchase your hosting and domain names yourself they can be purchased here: https://designboxhosting.co.uk/

What is a domain name & how much does it cost?

Just like a phone number, your domain name is your identity on the internet.  Typically this would be something like yourcompany.co.uk. You will only be able to purchase something that someone else does not already own. Only you will own your domain name just like a phone number and this is to be purchased at a yearly fee. Your custom domain name like www.yourname.co.uk will be the address of your website and can also be used for business emails such as yourname@yourbusiness.co.uk. Domain names usually have yearly costs ranging from £10 – £25 a year. We offer a free .co.uk domain name for one year with every new website we build. Should you need to see if your domain name is available or want to purchase a domain name please visit our hosting website https://designboxhosting.co.uk/

What is web hosting?

Web hosting is a service that allows your website to be viewed on the Internet. It essentially is a computer housed in a datacentre that runs your website and emails. This connects youe website and emails to the internet 365 days a year. We provide managed hosting which means our engineers are there to check your hosting every hour of every day to ensure there is minimal downtime,  we perform security checks and ensure the server that hosts your website is consistently working as it should.

We do all this for an affordable monthly fee which you can find on our hosting website here: https://designboxhosting.co.uk/

I already have my own domain name can you use this?

Yes, when we get ready to put your website live we will require your domain name logins. Once we have these we will configure the settings with your domain name provider to tell them where your website is located in order to be seen live in the world wide web.

I already have my own website hosting can you use this?

Unfortunately no, we no longer work on external hosting providers for a matter of reasons. For reasons such as poor or cheap hosting that could slow your website down, be a security risk (more likely to get hacked and or damaged and stop working), have no or limited back-ups, limited file storage, a lack of software needed for your website to run correctly and poor or confusing customer support. In a nutshell we only produce websites on our own hosting because we can ensure that you get an ultra fast website, its super secure so your website is less likely to hacked, its always backed up so should anything go wrong we can recover it for you, we can provide you with all the support you will need and we do all of this at an affordable monthly price starting from just £10 per month (depending on your requirements).